This weekend my wife said something that, while strange, was not completely unexpected.
I’ve never seen anyone powerwash a shrub.
Probably not anywhere near what you were thinking.
You see, a bug attacked our shrubs with a tarry residue that was killing them..
And, it wasn’t washing off with the natural New Jersey rain, wind, and snow.
Now, I didn’t set out to powerwash the shrubs on a beautiful Saturday morning. The idea came while cleaning my son’s basketball hoop.
As the residue faded and the green shone through, I had a terrible thought while finishing the third shrub.
What if powerwashing hurt the shrub, even at low pressure?
In the excitement to implement my “innovation,” I failed to test.
This reminded me of an exercise during my client workshops. How do you introduce a new visualization/dashboard/story to replace the status quo?
Well, you test AND measure. It’s easy to convince yourself the new idea is better, but persuading your user/customer will likely be a lot harder.
Before introducing your idea, prepare answers to these questions:
- Why is it necessary to change and what are the possible disruptions?
- What’s your test plan, who has to be involved, and resources required?
- How will you measure that better results are being achieved?
Preparing boosts the likelihood of getting the go-ahead and in turn, the likelihood of success.
Do you have a story to share about implementing change with – or without – proper testing? Comment and let me know.
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